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On 25 September 2017 PKB held its first users' group meeting in Euston, London and the agenda was as follows in the videos below
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Introduction
Introduction
Introduction: history and future of PKB: Mohammad Al-Ubaydli, CEO
Keynote: expert patient's perspective: Paul Decle
Presentations by PKB team
Presentations by PKB team
Benefits realisation: NHS tariffs, business cases, population health: Sally Rennison, Business Development, PKB
Customer success: how to get training, support, advice on using more features and updates about new features: Rhiannon Thomas, Customer Success Lead, PKB
New features: go through PKB roadmap: Shailesh Suri, Product Manager, PKB
PKB staff Q&A
Case studies by customers
Case studies by customers
HL7 integrations: John Kelly, Imperial College Healthcare NHS Trust
Virtual clinics: Matt Johnson, Luton and Dunstable University Hospital
Care / discharge planning: Reston Smith, North Bristol NHS Trust
Panel Q&A with the speakers and PKB
Afternoon session: Deep dives
Afternoon session: Deep dives
After lunch PKB staff led 4 table presentations which the delegates attend in circulation across the afternoon covering the following topics:
Patient engagement: Katie Bettell-Higgins, VP of Customer Success, PKB
Information governance: David Grange, Compliance Lead, PKB
Care planning: Customer Success team, PKB
Signing up / registering patients: letter-registration workflow by Nick Jones, Customer Success, PKB
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