Education Teams

Patients Know Best is freely available to educational institutions teaching future healthcare professionals

We currently work with 10 Universities across the UK whose students use the PKB platform to remotely practice consultation skills and to learn how to work collaboratively with patients on their care. To find out more about the Universities we work with, please visit

Training undergraduate medical professionals on the tools of digital healthcare mean they will graduate to work in our NHS hospitals, GP practices and private healthcare institutions with an understanding of how the PKB platform works, knowledge of the benefits it provides patients and an expectation that it will be used in clinical practice.

These healthcare professionals of tomorrow will be your team’s clinical champions.


Universities can decide how their students will use the PKB platform for educational purposes, in any of the following ways:

  • Simulated learning: fictitious records and fictitious users on our Education environment.

  • Hybrid learning: fictitious records and real patients on our Education environment.

  • Live learning: real records with real patients using our live Production environment.


  • PKB demonstrates the platform to the University team (module leads etc.)

  • Education institution signs a free contract with PKB

  • University identifies:

    • Model of use-simulated, hybrid, live

    • Where PKB will sit in the curriculum - which years, which modules, which OSCEs

    • Admin support required from the University team

    • Who will hold the role of patients

    • How many student groups required

  • PKB provides training for University staff

  • All users registered as coordinators, patients or professionals

  • Go live

PKB solution and benefits


  • Communication functions in PKB allow students to remotely practice their consultation skills

  • Students practice maintaining accurate and comprehensive consultation records

  • Clinical tutors can view students’ interactions with patients

  • Asynchronous messaging allows students to witness patient health outside of office hours

Care plans:

  • Shared care planning and co-production is often a course learning outcome for healthcare students

  • Students learn these skills before they graduate; patients increasingly expect to participate in decisions about their care


  • Students get a longitudinal view of a patient’s condition as it changes and develops, monitoring test results and symptom tracking

  • Students apply their lecture-based science knowledge to patients’ health


  • Students experience sending PROMs and PREMS to measure patients’ health status and quality of life

  • Get feedback on student-patient interaction

Further info