Giving patients greater control over their hospital follow-up care
In August 2020, NHS England provided further guidance on Phase 3 of the COVID-19 Recovery Plan, highlighting the need to give patients greater control over their hospital follow-up care for example, by using a Patient-Initiated Follow-Up (PIFU) model.
Implementing a PIFU approach to the patient pathway empowers patients to manage their condition while giving them the ability to arrange appointments only where required - rather than as a routine follow up. This plays a key role in creating capacity, reducing demand and enabling shared decision making for more effective self-management in line with the COVID-19 recovery plan and the personalised care agenda.
NHS organisations have until 21st September to put forward their final proposals to NHS England on how to meet the PIFU requirements.
The information below provides essential guidance to demonstrate how healthcare professionals can mobilise the Patients Know Best (PKB) platform to transform the delivery of NHS services in response to COVID-19 by using the PIFU model. This is fundamental to prepare our NHS hospitals for winter pressures and a potential second wave, while reducing the inequalities in service provision caused by the pandemic.