PREOM Consultation

Key objectives

To use PKB to facilitate remote communication and monitoring with patients. By providing patients with a digital Patient Reported Experience and Outcome Measure questionnaire that they could do at home before appointments.

Outcome measures

To equip patients with a tool to support self-management of their health and wellbeing, as well as providing a facility to interact digitally rather than relying on a face to face consultation.

Current Baselines

All Patient Reported Experience and Outcome Measure are completed face to face on paper and patients do not get copy to take home.

Workflow

1. Team: send patient consultation

2. PKB: notifies the patient of the consultation

3. Patient: completes consultation and submits to the team for review

4. PKB: notifies the team, the consultation has been completed

5. Team: review in appointments with the patient

Patient Reported Experience and Outcome Measure Template