Training Videos
For Professionals
In this video, we will explain how healthcare professionals can register to use Patients Know Best, or ‘PKB’. This system allows you to access a complete health record about your patients including their medical history, test results, care plans and discharge summaries, from all health and care providers integrated with PKB.
In this video, we will explain how to search for a patient and add a patient to your team using Patients Know Best, or ‘PKB’. This system allows you to access a complete health record about your patients including their medical history, test results, care plans and discharge summaries, from all health and care providers integrated with PKB.
In this video, we will explain how to invite a patient to access their Patients Know Best (PKB) record.
In this video, we will explain how to add a care plan to a patient’s record, to assist your patient to monitor their health condition and symptoms - and to provide advice and instruction.
In this video, we will explain how to send a secure encrypted message to your patient using Patients Know Best.
In this video, we will explain how healthcare professionals can start a remote video consultation with their patient using Skype through Patients Know Best or (PKB), as PKB is integrated with Skype.
For Co-ordinators
In this video, we will explain how as a PKB Co-ordinator you can search for a patient on Patients Know Best, add them to a team and create records for them.
In this video, we will explain how as a PKB Co-ordinator you can invite a patient to access their PKB record and how you can send a reminder if the patient does not register.
In this video, we will explain how as a PKB Co-ordinator you can start the process to reset a patient's password in PKB.
In this video, we will explain how as a PKB co-ordinator you can invite a second Co-ordinator, reset their password and deactivate their account in PKB.
In this video, we will explain how as a PKB Co-ordinator you can add a Professional to a team, how to reset their password and how to deactivate their account in PKB.