Introducing change of any kind within organisations is difficult. It involves individual behaviour, team behaviour, organisational behaviour and often culture too.
We have developed various common tools and practices that can be used to support our customers through this change, taking into account the fact that each deployment is unique yet all will share similar challenges and opportunities.
Principles for Success: The thinking that guides our deployment approaches
Implementation Methodology: A framework for PKB deployments
PKB Workstreams Overview: PKB's 8 equally important workstreams
Recommended Roles/Resources: each workstream has a lead with the roles and responsibilities required
Teamwork: The collaborative, online project management we use
Weekly Project Reports: A shared summary of plans, progress and problems