Creating SMART Goals
All users of PKB are encouraged at the outset of implementation to consider how to evaluate and measure the impact of using a patient controlled health record with patients and in clinical services. The implementation of PKB directly contributes to clinical transformation strategies and digital health strategies in a healthcare organisation. Our experience tells us that in order to achieve clinical transformation and the adoption of PKB in a team, it is important to identify at the outset, what the clinical team/service intends to achieve and how they are going to track the progress towards these targets when use of PKB is initiated and routinely used.
PKB recommends that each team sets out a clear set of objectives and articulated outcomes and outputs. All teams should work with their team members, service and organisation to create and agree these objectives, goals and desired outputs to help achieve measurable outcomes that can demonstrate the benefits of using PKB. PKB recommends evaluation that includes the use of SMART goal methodology to articulate objectives, goals, outcomes and desired outputs within an agreed timeframe.
To help you create SMART goals to help evaluate your implementation of PKB we have provided:
Gathering evidence at the beginning of the project is key, as this provides the metrics to check again at the end of the project. To see if the team has achieved what they set out too.
Evidence gathering can be done in these ways;
What are SMART goals?
SMART goals are used to help guide goal setting. SMART is an acronym that stands for Specific, Measurable, Achievable, Realistic, and Timely. Therefore, a SMART goal incorporates all of these criteria to help focus your efforts and increase the chances of achieving your goal.
Using SMART goal methodology allows you to clearly define the goals using these five attributes. PKB recommends that each team creates goals to help them achieve measurable benefits.
SMART goals are:
Specific (simple, sensible, significant)
Measurable (meaningful, measurable outcomes)
Achievable (agreed, achievable for your resource and skills)
Relevant (reasonable, realistic and resourced, results-based)
Time based (time-bound, clear end date for the goal to be achieved)
Examples of SMART goal
Lung Defence Team
Reviewing SMART Goals
It's important for the team to review the S.M.A.R.T goals defined at the beginning of the project regularly and in a formalised way every three months. PKB advise that the team book these sessions in advance with the PKB Success Project Manager and the Org Level Clinical engagement lead present.