Access by Default

Every organisation which is set up in PKB must have a Patient Records Team (PRT). This is where all patient records will be created via HL7 integration.

Patient Record Team (PRT)

The PRT is set up to have No Access by Default (this is done by PKB when the Organisation is created).


There are no Professionals added to the PRT. This means no professionals in the Organisation can view the data in the patient’s record until they have either added the patient to a specialist team or they ‘Break the Glass’ in an emergency to view the patient’s PKB record.

If a professional wants to add a patient to their specialty team, they can do this by searching for the patient under the Organisation name, and click ‘Add to team’.

At this point, the professional can decide what part of the record they want to have access to.

If the patient is registered they will get an automated email notification informing them they have been added to a specialty team and what access the team have.

The patient can change the access at any point.


The PRT needs to have two or more permanent employees of the IT department as the Team Coordinators to manage PKB for the Organisation.