To use PKB to facilitate remote communication and monitoring with patients. By providing patients with a digital Patient Reported Experience and Outcome Measure questionnaire that they could do at home before appointments.
To equip patients with a tool to support self-management of their health and wellbeing, as well as providing a facility to interact digitally rather than relying on a face to face consultation.
All Patient Reported Experience and Outcome Measure are completed face to face on paper and patients do not get copy to take home.
Team: send patient consultation
PKB: notifies the patient of the consultation
Patient: completes consultation and submits to the team for review
PKB: notifies the team, the consultation has been completed
Team: review in appointments with the patient