Renal Teams

The UK Kidney Association have chosen Patients Know Best (PKB) to re-platform their national patient-facing system – PatientView, to the PKB personal health records.


PatientView supports patients who receive care and treatment for renal disease in the UK by sharing a view of their clinical data using a patient portal. The move to PKB will build on this work by replacing the current portal to add advanced features including, care planning, team-based messaging and an ecosystem of integrated devices.

Meeting the needs of kidney communities

Chief Executive of the UK Kidney Association, Ron Cullen, said: "Partnering with a leading provider of digital personal health records is a significant step for the UK Kidney Association and showcases our determination to provide quality platforms for patients to streamline their care. It was important that as an organisation, we evolved to meet the needs of the kidney communities that we serve."

PKB solution


Messaging:

  • Patients have access to secure messaging (saving time on the phone).

  • Messaging across multi-care providers, including carers in the conversations

  • Day to day questions about medication or symptoms experienced (saves phone call)

  • The team can handover messages and bring different people into the message


Care plans:

  • My Condition care plan, allowing patients to view up to date medications and treatment plans

  • Individualised share and editable templates

  • Post-surgery care plans

  • My Kidney Results and Measurements Tracker plan

    • A place to track blood pressure and weight

    • View kidney blood results


Library:

  • Relevant leaflets into the library

  • No more paper

  • No more email content, it's all on PKB

  • Meet the team videos / including admin staff

  • National and local support groups

  • Kidney treatment options

  • Living with Kidney disease


Consultations:

  • Write down questions / any changes since the last appointment

  • Postoperative questionnaires



Journal:

  • A space for patients to record their thoughts


Symptoms & Measurements:

  • Track symptoms and measurements related to kidney disease

  • Allows clinicians to see trends or patterns

  • Patient ability to share their kidney data


Tests

  • Patients receiving blood results as soon as they’ve been processed

  • The clinical team can view bloods in PKB professional account

  • Patient ability to share their kidney data


Further information